Refund policy
Peptide Return Policy
Due to the sensitive nature of research peptides and laboratory materials, all sales are final once an order has been shipped.
No Returns or Exchanges
For safety, quality control, and regulatory reasons, we do not accept returns or exchanges on any peptides, biologics, or research materials once they have left our facility. This includes, but is not limited to:
- Opened or unopened vials
- Temperature-sensitive products
- Products that have been stored outside controlled conditions
We cannot verify handling or storage conditions after delivery.
Research Use Disclaimer
All products sold are labeled FOR RESEARCH USE ONLY and NOT FOR HUMAN CONSUMPTION. By completing a purchase, the buyer acknowledges responsibility for proper handling, storage, and use in accordance with applicable laws and regulations.
Contact
For order concerns or questions, please contact: info@truenorthlabs.net